1. Introduction & Privacy Commitment
CSCSetu (cscsetu.com) strictly respects your personal privacy and data confidentiality. We are committed to ensuring that all user data is processed securely and in strict compliance with the Indian Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act, 2023).
This Privacy Policy explains how we collect, handle, utilize, and protect your information when you access our portal and utilize our tools.
2. Information We Collect
To provide seamless and accurate services, we collect only minimal and relevant details:
- Account & Contact Details: Your name, email address, mobile number, and city/state information.
- Form & Document Inputs: Information entered by users to draft applications, certificates, or affidavits (such as name, parentage, address, and application fields).
- Technical Logs: IP address, browser type and version, operating system, and security timestamps required for session protection.
3. Client-Side Browser Security for Photo & Signature Tools (Zero-Server Processing Guarantee)
Our Photo, Signature & Thumb Resizer and Image Crop tools operate entirely within your local device's browser memory (using HTML5 Canvas and WebAssembly). Your private photos and signatures are never uploaded to our server, nor are they ever stored, logged, or shared with any third party.
4. Purpose and Utilization of Collected Information
Collected information is utilized strictly for the following legitimate purposes:
- Generating your requested PDF form, agreement, or certificate format.
- Managing user account authentication, access control, and password recovery.
- Providing prompt customer support and communications concerning your orders.
- Maintaining essential financial transaction records and statutory billing compliance.
5. Financial Transactions & Payment Security
All online payments on CSCSetu are securely routed through PCI-DSS Level 1 certified payment gateway partners (such as Razorpay and authorized UPI rails) using 256-bit SSL encryption.
CSCSetu does not store your credit card or debit card numbers, CVVs, or online banking passwords on our systems.
6. Cookies Policy
Our website uses only essential session cookies strictly necessary to maintain active logins, remember interface preferences, and protect against cross-site request forgery.
7. Grievance Redressal Officer
In accordance with the Indian Information Technology Act and applicable privacy rules, if you have any questions or grievances regarding personal data processing, you may contact our designated Grievance Officer:
Office: CSCSetu, Opposite Sadul Club Ground, Durga Dass Circle, Bikaner, Rajasthan – 334001, India
Email: cscsetu.in@gmail.com
Helpline: +91 9261806418